The last time I saw Alan was in 1993! No Water, pump went bad. Alan arrives and a short time later everyone is Happy! Fast forward to Sept 2014. Night time. No Water, pump has failed. 21 years, 3 months. It was a great run, even with the water here In the Hills of Hopatcong. The equipment Alan installed was top notch. I called in, and had a 10 min turn around call back. He was here the next day, with everything needed for a quick install. A system check and some fine tuning had the system running just the way I like it.!!! Professional as always. Highly recommended!